Current as of: 2010 1. Definition. As used in this section, "confidential information" means the following information as contained in any database, report, audio recording or other record of the bureau or a public safety answering point: A. The names, addresses and telephone numbers of persons listed in E-9-1-1 databases; [ 1997, c. 291, §3 (NEW) .] B. Customer information, described in Title 35-A, section 7501, subsection 1, that is omitted from a telephone utility directory list at the request of a customer; [ 1997, c. 291, §3 (NEW) .] C. The name, address and telephone number of a caller to a public safety answering point; or [ 1997, c. 291, §3 (NEW) .] D. The name, address and telephone number of and any medical information about a person receiving emergency services through the E-9-1-1 system. [ 1997, c. 291, §3 (NEW) .] [ 1997, c. 291, §3 (NEW) .] 2. Confidentiality. Confidential information may not be utilized for commercial purposes and may not be disclosed in any manner except as follows: A. A public safety answering point may disclose confidential information to public or private safety agencies and emergency responders for purposes of processing emergency calls and providing emergency services; [ 1997, c. 291, §3 (NEW) .] B. A public safety answering point may disclose confidential information to a law enforcement officer or law enforcement agency for the purpose of criminal investigations related to an E-9-1-1 call; [ 1997, c. 291, §3 (NEW) .] C. A public safety answering point may disclose confidential information to designees of the bureau director for the purpose of system maintenance and quality control; and [ 1997, c. 291, §3 (NEW) .] D. The bureau director may disclose confidential information to public safety answering points, public or private safety agencies, emergency responders or others within the E-9-1-1 system to the extent necessary to implement and manage the E-9-1-1 system. [ 1997, c. 291, §3 (NEW) .] Confidential information that is required to be disclosed to providers of emergency services and providers of emergency support services pursuant to 47 United States Code, Section 222(g) remains subject to the confidentiality provisions of this section, and a provider of emergency services and emergency support services that acquires such confidential information pursuant to that provision of federal law may use the information solely for the purposes of delivering or assisting in the delivery of emergency notification services as defined in 47 United States Code, Section 222(h)(6). System databases, including, but not limited to, those disclosed pursuant to 47 United States Code, Section 222(g), remain the property of the bureau pursuant to section 2926, subsection 6. The name, address and telephone number of any person to whom any outgoing emergency notification call is made using confidential information acquired pursuant to 47 United States Code, Section 222(g) are confidential and may not be disclosed except as provided in this section. [ 2003, c. 124, §1 (AMD) .] 3. Disclosure required. The restrictions on disclosure provided under subsection 2 apply only to those portions of databases, reports, audio recordings or other records of the bureau or a public safety answering point that contain confidential information. Other information that appears in those records and other records, except information or records declared to be confidential under other law, is subject to disclosure pursuant to Title 1, section 408. The bureau shall develop procedures to ensure protection of confidential records and information and public access to other records and information. Procedures may involve developing edited copies of records containing confidential information or the production of official summaries of those records that contain the substance of all nonconfidential information. [ 1997, c. 291, §3 (NEW) .] 4. Audio recordings of E-9-1-1 calls; confidential. Audio recordings of emergency calls made to the E-9-1-1 system are confidential and may not be disclosed except as provided in this subsection. Except as provided in subsection 2, information contained in the audio recordings is public information and must be disclosed in transcript form in accordance with subsection 3. Subject to all the requirements of subsection 2, the bureau or a public safety answering point may disclose audio recordings of emergency calls made to the E-9-1-1 system in the following circumstances: A. To persons within the E-9-1-1 system to the extent necessary to implement and manage the E-9-1-1 system; [ 1997, c. 291, §3 (NEW) .] B. To a law enforcement officer or law enforcement agency for the purpose of criminal investigations related to an E-9-1-1 call; [ 1997, c. 291, §3 (NEW) .] C. To designees of the bureau director for the purpose of system maintenance and quality control; and [ 1997, c. 291, §3 (NEW) .] D. In accordance with an order issued on a finding of good cause by a court of competent jurisdiction. [ 1997, c. 291, §3 (NEW) .] [ 1997, c. 291, §3 (NEW) .] 5. Unlisted telephone numbers. The name and address associated with the number of a telephone company customer with an unlisted telephone number may be furnished to the E-9-1-1 system for processing a request for E-9-1-1 services from that number and for the provision of emergency services resulting from the request. [ 1997, c. 291, §3 (NEW) .] 6. Penalty for disseminating information. Knowingly disclosing confidential information in violation of subsection 2 or knowingly disclosing audio recordings of emergency calls to the E-9-1-1 system in violation of subsection 4 is a Class E crime. [ 2007, c. 209, §6 (AMD) .] SECTION HISTORY 1997, c. 291, §3 (NEW) . 2003, c. 124, §1 (AMD) . 2007, c. 209, §6 (AMD) . ________________________________________________________________________
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