§ 382.151 What are the requirements for providing Complaints Resolution Officials?
§ 382.153 What actions do CROs take on complaints?
§ 382.155 How must carriers respond to written complaints?
§ 382.157 What are carriers’ obligations for recordkeeping and reporting on disability-related complaints?
§ 382.159 How are complaints filed with DOT?

Terms Used In CFR > Title 14 > Chapter II > Subchapter D > Part 382 > Subpart K - Complaints and Enforcement Procedures

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Corporation: A legal entity owned by the holders of shares of stock that have been issued, and that can own, receive, and transfer property, and carry on business in its own name.
  • Country: means the political entity known as a nation. See 19 CFR 134.1
  • Interest rate: The amount paid by a borrower to a lender in exchange for the use of the lender's money for a certain period of time. Interest is paid on loans or on debt instruments, such as notes or bonds, either at regular intervals or as part of a lump sum payment when the issue matures. Source: OCC