• (a) This part is enacted for the purpose of providing the citizens of the state of Tennessee with an informal and expeditious method of resolving customer disputes with state chartered banks.

  • Terms Used In Tennessee Code 45-1-308

    • Commissioner: means the commissioner of financial institutions. See Tennessee Code 45-1-103
    • Department: means the department of financial institutions. See Tennessee Code 45-1-103
    • State: when applied to the different parts of the United States, includes the District of Columbia and the several territories of the United States. See Tennessee Code 1-3-105

    (b) This part is not intended to create a new agency or division within the department. It is intended that the purpose of this part be carried out primarily by existing personnel of the department, or qualified persons designated to resolve disputes by the commissioner, who will act without compensation.

  • (c) This part shall be liberally construed to effect its declared purpose.