A. A subscriber may submit complaints about video service to any of the following:

Terms Used In Arizona Laws 11-1921

  • Service area: means that part of the boundaries of a county within which a video service provider is authorized to provide video service pursuant to a uniform video service license or a local license. See Arizona Laws 11-1901

1. The county where the subscriber resides.

2. The attorney general.

3. The federal communications commission.

4. Other authorities as provided by law.

B. A county may choose to monitor and assist subscribers with the subscriber service standards pursuant to 47 C.F.R. § 76.309(c) or to be identified on bills to subscribers as the local franchise authority for a service area consistent with rules of the federal communications commission.