Delaware Code Title 24 Sec. 1224 – Duties of the security alarm system user
(a) A security alarm system user shall maintain the security alarm system site and the security alarm system in a manner that will minimize or eliminate false alarms.
Terms Used In Delaware Code Title 24 Sec. 1224
- Alarm: means a security alarm system signal that is created by the activation of a security alarm system. See Delaware Code Title 24 Sec. 1222
- Automatic voice dialer: means any electrical, electronic, mechanical, or other device capable of being programmed to send a prerecorded voice message, when activated, over a telephone line, radio or other communication system, to a law-enforcement authority, public safety or emergency services agency requesting dispatch. See Delaware Code Title 24 Sec. 1222
- Monitoring: means the process by which a security alarm business receives signals from a security alarm system and relays a security alarm system dispatch request for the purpose of summoning law enforcement to the security alarm system site. See Delaware Code Title 24 Sec. 1222
- Security alarm business: is a s defined in § 1201 of this title. See Delaware Code Title 24 Sec. 1222
- Security alarm system: is a s defined in § 1201 of this title. See Delaware Code Title 24 Sec. 1222
- Security alarm system site: means a single fixed premises or location served by a security alarm system or systems. See Delaware Code Title 24 Sec. 1222
- Security alarm system user: means any person or entity, which has contracted for monitoring, repair, installation or maintenance services from a security alarm business for a security alarm system, or which owns or operates a security alarm system which is not monitored, maintained or repaired under contract. See Delaware Code Title 24 Sec. 1222
- Verify: means at least 2 attempts by a security alarm business, or its representative, to contact the security alarm system site and/or security alarm system user by telephone and/or other electronic means, whether or not actual contact with a person is made, to determine whether a security alarm system signal is valid before requesting law-enforcement dispatch, in an attempt to avoid an unnecessary security alarm system dispatch request. See Delaware Code Title 24 Sec. 1222
(b) A security alarm system user shall maintain at each security alarm system site a set of written operating instructions for each security alarm system.
(c) A security alarm system user that is using a security alarm business for monitoring shall provide that security alarm business at least 2 different telephone numbers to verify an alarm.
(d) A security alarm system user shall adjust the mechanism or cause the mechanism to be adjusted so that an alarm signal audible on the exterior of a security alarm system site will sound for no longer than 10 minutes after being activated.
(e) A security alarm system user shall not use an automatic voice dialer.
(f) Violations of subsections (a), (b), (c) and (d) of this section shall result in an assessment of a civil penalty against the security alarm system user in the amount of $50. A violation of subsection (e) of this section shall result in the assessment of a civil penalty against the security alarm system user in the amount of $100.