(a) In any student loan billing statement, a servicer shall not misrepresent the:
         (1) fees assessed;
         (2) total amount due for each loan;
         (3) payment due date;
         (4) date to avoid late fees;
         (5) accrued interest during the billing cycle;
         (6) default payment methodology;
         (7) means to provide instructions for a payment; or
         (8) procedure regarding escalated requests for
    (b) A servicer shall not misrepresent information regarding the $0 bill and advancement of the due date on any billing statement that reflects $0 owed.