Michigan Laws 484.2312c – Use of payphone or toll service; receipt of rate quote; exception; “consumer” defined
Current as of: 2023 | Check for updates
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Terms Used In Michigan Laws 484.2312c
- Access service: means access to a local exchange network for the purpose of enabling a provider to originate or terminate telecommunication services within the local exchange. See Michigan Laws 484.2102
- Operator service: means a telecommunication service that includes automatic or live assistance to a person to arrange for completion and billing of a telephone call originating within this state that is specified by the caller through a method other than 1 of the following:
(i) Automatic completion with billing to the telephone from which the call originated. See Michigan Laws 484.2102Person: means an individual, corporation, partnership, association, governmental entity, or any other legal entity. See Michigan Laws 484.2102 provider: means a person that for compensation provides 1 or more telecommunication services. See Michigan Laws 484.2102 Toll service: means the transmission of 2-way interactive switched communication between local calling areas. See Michigan Laws 484.2102
(1) Before connecting any call, the operator service provider that owns or operates the payphone or contracts to provide toll service for the payphone provider shall at no charge disclose, audibly and distinctly, how the consumer may receive a rate quote.
(2) To receive a rate quote, the consumer shall have the option of either pressing a sequence of not more than 2 keys or staying on the line for assistance.
(3) The consumer shall not be assessed any charge for the use of the payphone or toll service if the consumer terminates the call after receiving the rate quote.
(4) This section does not apply to calls made by a consumer utilizing his or her toll provider of choice by dialing the provider’s access service method.
(5) As used in this section, “consumer” means a person initiating a telephone call using an operator service. In collect calling arrangements handled by an operator service provider, the term consumer includes the party on the terminating end of the call. For bill-to-third party calling arrangements handled by an operator service provider, the term consumer includes the party to be billed for the call if that party is contacted by the operator service provider to secure billing approval.