Terms Used In Michigan Laws 484.2505

  (1) An end user of a telecommunications provider shall not be switched to another provider without the authorization of the end user.
  (2) The commission shall issue orders to ensure that an end user of a telecommunications provider is not switched to another provider without the end user’s oral authorization, written confirmation, confirmation through an independent third party, or other verification procedures subject to commission approval, confirming the end user’s intent to make a switch and that the end user has approved the specific details of the switch. The order issued under this section shall require that all providers comply with the regulations established by the federal communications commission on verification procedures for the switching of an end user’s telecommunications provider.