1.  A driver or monitored autonomous vehicle provider shall not solicit or accept a passenger or provide transportation services to any person unless the person has arranged for the transportation services through the digital network or software application service of the transportation network company.

2.  With respect to a passenger’s destination, a driver or monitored autonomous vehicle provider shall not:

(a) Deceive or attempt to deceive any passenger who rides or desires to ride in the driver’s motor vehicle or the monitored autonomous vehicle provider’s monitored autonomous vehicle.

(b) Convey or attempt to convey any passenger to a destination other than the one directed by the passenger.

(c) Take a longer route to the passenger’s destination than is necessary, unless specifically requested to do so by the passenger.

(d) Fail to comply with the reasonable and lawful requests of the passenger as to speed of travel and route to be taken.

3.  A driver or monitored autonomous vehicle provider shall not, at the time the driver or monitored autonomous vehicle provider picks up a passenger, refuse or neglect to provide transportation services to any orderly passenger unless the driver or monitored autonomous vehicle provider can demonstrate to the satisfaction of the Authority that:

(a) For a driver, the driver has good reason to fear for the driver’s personal safety;

(b) For a monitored autonomous vehicle provider, the monitored autonomous vehicle provider or monitored autonomous vehicle monitor has good reason to fear for the personal safety of the monitor in the monitored autonomous vehicle picking up the person requesting transportation services; or

(c) The driver or monitored autonomous vehicle provider is prohibited by law or regulation from carrying the person requesting transportation services.