(a) An agency shall have a procedure for investigating complaints about the programs funded by a block grant.
(b) Before the 31st day after the date on which the complaint is received, the agency shall:
(1) complete the investigation; or
(2) notify the complainant when the investigation can be completed, if the investigation cannot be completed within the period provided by this subsection.

Terms Used In Texas Government Code 2105.102

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.