47 CFR 64.6060 – Annual reporting and certification requirement
(a) Providers must submit a report to the Commission, by April 1st of each year, regarding interstate, intrastate, and international Inmate Calling Services for the prior calendar year. The report shall be categorized both by facility type and size and shall contain:
(1) Current interstate, intrastate, and international rates for Inmate Calling Services;
(2) Current Ancillary Service Charge amounts and the instances of use of each;
(3) The Monthly amount of each Site Commission paid;
(4)[Reserved]
(5) For each facility served, the kinds of TRS that may be accessed from the facility;
(6) For each facility served, the number of calls completed during the reporting period in each of the following categories:
(i) TTY-to-TTY calls;
(ii) Point-to-point video calls placed or received by ASL users as those terms are defined in § 64.601(a); and
(iii) TRS calls, broken down by each form of TRS that can be accessed from the facility; and
(7) For each facility served, the number of complaints that the reporting Provider received in each of the categories set forth in paragraph (a)(6) of this section.
(b) An officer or director of the reporting Provider must certify that the reported information and data are accurate and complete to the best of his or her knowledge, information, and belief.