(1) A slot machine licensee shall work with a compulsive or addictive gambling prevention program and provide training for its employees on responsible gaming in accordance with the requirements of Sections 551.104(4)(i)5., and 551.118(1), F.S. The compulsive gambling prevention program shall include, but is not limited to, the following elements:

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    (a) Identification of a program manager or other person responsible for ensuring that a program is implemented and administered by the slot machine licensee and monitored to maintain the minimum standards established by this rule;
    (b) Printed materials to educate patrons about compulsive gambling and inform them of local and state wide resources available to compulsive gamblers and their families. The materials can include signs and posters located inside the licensed premises and brochures discussing compulsive gambling issues and sources of treatment and information. A plan shall also specify sources of the printed materials and proposed distribution methods;
    (c) Completion of a log detailing employee names, dates, and training certifying that each employee required to obtain the training has done so within the time period specified by these regulations; and,
    (d) An annual follow-up training program to reinforce employee training.
    (2) The employee training program shall include training and materials on the following topics:
    (a) Characteristics and symptoms of compulsive gambling behavior;
    (b) Identification of vulnerable populations, including women, low-income patrons, the elderly and persons who abuse drugs and alcohol;
    (c) Techniques to be employed where a compulsive gambling problem is identified or suspected; and,
    (d) Assistance and referral programs, including specific resources and training on how to discuss compulsive gambling with a patron and give advice concerning access to available services.
    (3) Training shall be conducted within thirty (30) days of the employee’s hire date. Certification of such training shall be maintained onsite.
    (4) The program shall provide for notification to compulsive or addictive gamblers of the availability to request voluntary exclusion from the slot machine licensee’s facility.
Rulemaking Authority 551.103(1), 551.122 FS. Law Implemented 551.103(1)(a), (b), (g), (i), 551.104(4)(i), 551.118(1) FS. History-New 7-30-06, Formerly 61D-14.019.