Florida Statutes 400.0071 – State Long-Term Care Ombudsman Program complaint procedures
Current as of: 2023 | Check for updates
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Terms Used In Florida Statutes 400.0071
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
- Department: means the Department of Elderly Affairs. See Florida Statutes 400.0060
- Ombudsman: means an individual who has been certified by the state ombudsman as meeting the requirements of ss. See Florida Statutes 400.0060
The department, in consultation with the state ombudsman, shall adopt rules implementing state and local complaint procedures. The rules must include procedures for receiving, investigating, identifying, and resolving complaints concerning the health, safety, welfare, and rights of residents.