1.  The party seeking reconsideration bears the burden of showing that the agent’s decision should be reversed or modified.

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2.  After the hearing, the Board or the hearing examiner may sustain, modify or reverse the agent’s decision. The decision by the Board or the hearing examiner must be in writing and must include findings of fact. A copy of the decision must be delivered or mailed forthwith to each party or to the party’s attorney of record.