Nevada Revised Statutes 703.172 – Division of Consumer Complaint Resolution: Establishment; duties
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1. A Division of Consumer Complaint Resolution is hereby established within the Commission.
Terms Used In Nevada Revised Statutes 703.172
- Alternative seller: means a person who sells any competitive, discretionary or potentially competitive component of natural gas service pursuant to NRS 704. See Nevada Revised Statutes 703.010
- Commission: means the Public Utilities Commission of Nevada. See Nevada Revised Statutes 703.010
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
2. Pursuant to regulations adopted by the Commission, the Division of Consumer Complaint Resolution shall:
(a) Receive and investigate complaints made against any public utility or alternative seller;
(b) Conduct appropriate investigations of the service practices of utility companies or alternative sellers; and
(c) Perform such other functions as are required by law or as the Commission deems appropriate.