A transportation network company operating in this state shall:

(1) Provide riders with any applicable rates charged for a prearranged ride and the option to receive an estimated fare before the rider enters the driver‘s motor vehicle;

Terms Used In Tennessee Code 65-15-304

  • Digital network: means any online-enabled application, software, website, or system offered or utilized by a transportation network company that enables the prearrangement of rides with transportation network company drivers. See Tennessee Code 65-15-301
  • driver: means an individual who:
    (A) Receives connections to potential passengers and related services from a transportation network company in exchange for payment of a fee to the transportation network company. See Tennessee Code 65-15-301
  • Prearranged ride: means the provision of transportation by a driver to a rider, beginning when a driver accepts a ride requested by a rider through a digital network controlled by a transportation network company, continuing while the driver transports a requesting rider, and ending when the last requesting rider departs from the personal vehicle. See Tennessee Code 65-15-301
  • rider: means a person or persons who use a transportation network company's digital network to connect with a transportation network driver who provides prearranged rides to the rider in the driver's personal vehicle between points chosen by the rider. See Tennessee Code 65-15-301
  • State: when applied to the different parts of the United States, includes the District of Columbia and the several territories of the United States. See Tennessee Code 1-3-105
  • Transportation network company: means a corporation, partnership, sole proprietorship, or other entity operating in this state that uses a digital network to connect transportation network company riders to transportation network company drivers who provide prearranged rides. See Tennessee Code 65-15-301
(2) Use a software application or website to display a picture of the driver and the license plate number of the motor vehicle utilized for providing the prearranged ride before the rider enters the driver’s motor vehicle;
(3) Transmit an electronic receipt to the rider within a reasonable time after the completion of a prearranged ride that lists:

(A) The origin and destination of the trip;
(B) The total time and distance of the trip; and
(C) An itemization of the total fare paid, if any;
(4) Implement a zero-tolerance policy on the use of drugs or alcohol by a driver while a driver provides a prearranged ride or is logged into the transportation network company’s digital network but is not providing a prearranged ride, and provide notice of this policy on its website;
(5) Maintain:

(A) Individual trip records for each driver for at least two (2) years from the date each trip was provided by the driver; and
(B) Driver records for no less than two (2) years from the date on which a driver’s activation on the transportation network company’s digital network has ended;
(6) Conduct, or have a third party conduct, a local and national criminal background check on any potential driver that includes a multistate criminal records locator or other similar commercial nationwide database with validation;
(7) Conduct a national sex offender registry search for any potential driver;
(8) Obtain motor vehicle records for any potential driver;
(9) Comply with § 55-12-141; and
(10) Comply with § 56-7-1119(f).
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