If a Medicaid managed care organization fails to comply with one or more provider access standards the commission establishes under § 540.0652 and the commission determines the organization has not made substantial efforts to mitigate or remedy the noncompliance, the commission:
(1) may:
(A) elect to not retain or renew the commission’s contract with the organization; or
(B) require the organization to pay liquidated damages in accordance with § 540.0260(3); and
(2) if the organization’s noncompliance occurs in a given service delivery area for two consecutive calendar quarters, shall suspend default enrollment to the organization in that service delivery area for at least one calendar quarter.

Text of section effective on April 01, 2025