(a) The department shall prepare information of consumer interest describing:
(1) the functions performed by the department under this chapter; and
(2) the rights of a consumer affected by this chapter.
(b) The information must describe the procedure by which a consumer complaint is filed with and resolved by the department.

Terms Used In Texas Occupations Code 802.058

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.

(c) The department shall make the information available to the public.