(a) The commission shall:
(1) investigate complaints relating to the use of an automated dial announcing device; and
(2) enforce this subchapter.
(b) A local exchange company that receives a complaint relating to the use of an automated dial announcing device shall send the complaint to the commission. The commission by rule shall prescribe the procedures and requirements for sending a complaint to the commission.

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Terms Used In Texas Utilities Code 55.134

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Rule: includes regulation. See Texas Government Code 311.005