Texas Water Code 5.1773 – Complaint Assessment
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(a) The commission annually shall conduct a comprehensive analysis of the complaints it receives, including analysis by the following categories:
(1) air;
(2) water;
(3) waste;
(4) priority classification;
(5) region;
(6) commission response;
(7) enforcement action taken; and
(8) trends by complaint type.
(b) In addition to the analysis required by Subsection (a), the commission shall assess the impact of changes made in the commission’s complaint policy.
Terms Used In Texas Water Code 5.1773
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.