69-2-204.  Public safety answering point 911 call transfer rate requirements.

(1)  As used in this section:

Terms Used In Utah Code 69-2-204

  • Fiscal year: The fiscal year is the accounting period for the government. For the federal government, this begins on October 1 and ends on September 30. The fiscal year is designated by the calendar year in which it ends; for example, fiscal year 2006 begins on October 1, 2005 and ends on September 30, 2006.
  • Public safety answering point: means the same as that term is defined in Section 63H-7a-103. See Utah Code 69-2-102
  • State: when applied to the different parts of the United States, includes a state, district, or territory of the United States. See Utah Code 68-3-12.5
(a)  “Fiscal year” means the period from July 1 of one year to June 30 of the following year.

(b) 

(i)  “Transfer rate” means the percentage of 911 calls that are:

(A)  received by a public safety answering point during a fiscal year; and

(B)  transferred to another location in the state.

(ii)  “Transfer rate” does not include transfers from a public safety answering point to 988 services or poison control.

(2)  Subject to Subsection (3), a public safety answering point shall maintain a transfer rate that is no more than 2%.

(3)  A public safety answering point with a transfer rate for the fiscal year ending June 30, 2020, that is greater than 2% shall:

(a)  for the fiscal year ending June 30, 2021, reduce the public safety answering point’s transfer rate to at least 5% less than the transfer rate for the fiscal year ending June 30, 2020;

(b)  for the fiscal year ending June 30, 2022, reduce the public safety answering point’s transfer rate:

(i)  to at least 15% less than the transfer rate for the fiscal year ending June 30, 2020; or

(ii)  to at least 10% less than the transfer rate for the fiscal year ending June 30, 2021; and

(c)  for the fiscal year ending June 30, 2023, reduce the public safety answering point’s transfer rate to no more than 5%.

Amended by Chapter 507, 2023 General Session