§ 51.5-182 Responsibility for complaints and investigations
§ 51.5-183 Access to clients, patients, individuals, providers, and records by Office of the State Long-Term Care Ombudsman; interference, retaliation, and reprisals against complainants
§ 51.5-184 Confidentiality of records of Office of the State Long-Term Care Ombudsman
§ 51.5-185 Protection for representatives of the Office of the State Long-Term Care Ombudsman; interference, retaliation, and reprisals

Terms Used In Virginia Code > Title 51.5 > Chapter 14 > Article 13 - State Long-Term Care Ombudsman Program

  • Adult: means a person 18 years of age or more. See Virginia Code 1-203
  • Client: means any person receiving a service provided by the personnel or facilities of a public or private agency, whether referred to as a client, participant, patient, resident, or other term. See Virginia Code 51.5-116
  • Commissioner: means the Commissioner for Aging and Rehabilitative Services. See Virginia Code 51.5-116
  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Department: means the Department for Aging and Rehabilitative Services. See Virginia Code 51.5-116
  • Evidence: Information presented in testimony or in documents that is used to persuade the fact finder (judge or jury) to decide the case for one side or the other.
  • Freedom of Information Act: A federal law that mandates that all the records created and kept by federal agencies in the executive branch of government must be open for public inspection and copying. The only exceptions are those records that fall into one of nine exempted categories listed in the statute. Source: OCC
  • Person: includes any individual, corporation, partnership, association, cooperative, limited liability company, trust, joint venture, government, political subdivision, or any other legal or commercial entity and any successor, representative, agent, agency, or instrumentality thereof. See Virginia Code 1-230
  • State: when applied to a part of the United States, includes any of the 50 states, the District of Columbia, the Commonwealth of Puerto Rico, Guam, the Northern Mariana Islands, and the United States Virgin Islands. See Virginia Code 1-245