Maryland Code, PUBLIC SAFETY 1-307
Terms Used In Maryland Code, PUBLIC SAFETY 1-307
(b) The report submitted under subsection (a) of this section shall provide the following information:
(1) for each county:
(i) the type of 9-1-1 system currently operating in the county;
(ii) the total State 9-1-1 fee and county 9-1-1 fee charged;
(iii) the funding formula in effect;
(iv) any statutory or regulatory violation by the county and the response of the Board; and
(v) any efforts to establish an enhanced 9-1-1 system in the county;
(2) any suggested changes to this subtitle; and
(3) for the annual reports submitted in 2022 through 2027:
(i) an update on the progress of each county in transitioning to next generation 9-1-1 technology, including compliance with cybersecurity standards and meeting goals of interoperability and geographic information system mapping integration;
(ii) the following personnel information for each county public safety answering point:
1. staffing and vacancy levels;
2. a summary of the county’s efforts to find, hire, and retain qualified personnel;
3. an update on training of public safety answering point personnel under § 1-306 of this subtitle; and
4. incidence of workers’ compensation claims by public safety answering point personnel;
(iii) an update on audits conducted by the Comptroller of fee collection and remittances, including whether fees collected are sufficient to cover each county’s operational costs for the 9-1-1 system and any measures recommended or implemented to address cost shortages;
(iv) annual incidents of unnecessary requests for emergency services made to 9-1-1 for the purpose of dispatching an unneeded emergency response and any resulting bodily harm or death;
(v) incidence and interval data relating to 9-1-1 outages or the absence of 9-1-1 specialists to receive requests for emergency services; and
(vi) an update on integration of the 9-1-1 system with 9-8-8 and 2-1-1 and the impact on 9-1-1 operations and capacity.
(c) The Department shall summarize and analyze the information provided under subsection (b)(3) of this section and, subject to § 2-1257 of the State Government Article, submit to the Senate Education, Health, and Environmental Affairs Committee and the House Health and Government Operations Committee:
(1) the summary and analysis;
(2) any associated recommendations to address issues raised by the analysis; and
(3) a description of any measures implemented by the Department to address issues raised by the analysis.