69-3-1101. Purpose. The purpose of this part is to provide aggrieved customers and the commission a course of action against operator service providers that charge customers exorbitant rates for intrastate calls from a pay telephone or certain other telephones in commercial establishments and public facilities and to ensure that customers are fully aware of which charges on their monthly bill are owed to an operator service provider and of how a customer can reach the operator service provider for the purpose of contesting the amount charged.

Terms Used In Montana Code 69-3-1101

  • commission: means the public service commission provided for in 2-15-2602. See Montana Code 69-1-101
  • Customer: means a person who makes an intrastate telephone call through an operator service provider or the person accepting a collect telephone call made through an operator service provider. See Montana Code 69-3-1102
  • Operator service provider: means any person, company, or entity that provides automated or live assistance to a customer to arrange for billing or completion, or both, of an intrastate telephone call through a method other than:

    (a)automatic completion, with billing to the telephone from which the call originated; or

    (b)completion through an access code used by the customer, with billing to an account previously established with a telecommunications carrier by the customer. See Montana Code 69-3-1102