Arizona Laws 32-2639. Authority to investigate complaint; filing and response to complaints; retention of records
A. The department may investigate any licensee, registrant, associate, employee or person if that licensee, registrant, associate, employee or person advertises as providing or performs services that require licensure or registration under this chapter.
Terms Used In Arizona Laws 32-2639
- Applicant: means a person who has submitted a completed application and all required application and fingerprint processing fees. See Arizona Laws 32-2601
- Associate: means a person who is a partner or corporate officer in a security guard agency. See Arizona Laws 32-2601
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
- Department: means the department of public safety. See Arizona Laws 32-2601
- Employee: means an individual who works for an employer, is listed on the employer's payroll records and is under the employer's direction and control. See Arizona Laws 32-2601
- Licensee: means a person to whom an agency license is granted pursuant to article 2 of this chapter. See Arizona Laws 32-2601
- Person: includes a corporation, company, partnership, firm, association or society, as well as a natural person. See Arizona Laws 1-215
- Registrant: means an employee of a licensed agency who is qualified to perform the services of a security guard. See Arizona Laws 32-2601
- Writing: includes printing. See Arizona Laws 1-215
B. The department shall investigate whether a licensee or registrant is engaged in activities that do not comply with or are prohibited by this chapter.
C. The department shall enforce this chapter without regard to the place or location in which a violation may have occurred.
D. On the complaint of any person or on its own initiative, the department may investigate any suspected violation of this chapter or the business and business methods of any licensee, registrant or employee of a licensee or applicant for licensure or registration under this chapter.
E. A complaint filed against any licensee, associate, registrant or employee of a licensee must be in writing, on a form prescribed by the department and filed with the department.
F. In any investigation by the department, each licensee, associate, registrant, applicant, agency or employee, on request of the department, shall provide records and truthfully respond to questions concerning activities regulated under this chapter. The licensee shall maintain these records for five years at the licensee’s principal place of business or at another location for a person whose license has been terminated, canceled or revoked. At the department’s request, the licensee shall make the records available immediately to the department during normal business hours or at another time acceptable to the parties, unless the department grants an extension. The licensee shall provide copies of any records requested by the department.