Idaho Code 50-3009 – Customer Service Standards
Current as of: 2023 | Check for updates
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Terms Used In Idaho Code 50-3009
- Political subdivision: means a city or county of the state of Idaho. See Idaho Code 50-3002
- System operator: means any person or group of persons who provide video service and directly, or through one (1) or more affiliates, own a significant interest in the system or facilities through which the video service is provided and which person has been issued a certificate of franchise authority pursuant to the provisions of this chapter. See Idaho Code 50-3002
A system operator shall comply with the customer service requirements as set forth in 47 C.F.R. § 76.309(c), as amended from time to time, and shall maintain a local or toll-free telephone number for customer service contact. A political subdivision may provide such assistance to subscribers as the political subdivision may deem appropriate to enforce the provisions of this section.
