Sec. 33. The department shall develop, post, and maintain on the department’s Internet web site information concerning the internal and external grievance procedures for accident and sickness insurance policies and health maintenance organization contracts. The department shall include on the web site:

(1) information concerning the process that a consumer should follow in filing an internal grievance or an external grievance; and

Terms Used In Indiana Code 27-1-3-33

  • Department: means "the department of insurance" of this state. See Indiana Code 27-1-2-3
  • Insurance: means a contract of insurance or an agreement by which one (1) party, for a consideration, promises to pay money or its equivalent or to do an act valuable to the insured upon the destruction, loss or injury of something in which the other party has a pecuniary interest, or in consideration of a price paid, adequate to the risk, becomes security to the other against loss by certain specified risks; to grant indemnity or security against loss for a consideration. See Indiana Code 27-1-2-3
(2) a telephone number for the department where consumers may call to obtain additional information.

As added by P.L.18-2016, SEC.1.