(1) An insurer that offers a managed care plan or a risk-bearing managed care plan shall notify an enrollee, in writing, of the availability, in a manner consistent with KRS
304.14-420 to 304.14-450, in writing, at the time of enrollment and thereafter upon request, and as new providers are contracted with by the plans, or as the directory may change, of a current participating provider directory providing information on a covered person’s access to primary care physicians and specialists, optometrists, chiropractors, and hospitals, including available participating physicians, optometrists, chiropractors, and hospitals, by provider category or specialty and by county. The directory shall include the following:

Terms Used In Kentucky Statutes 304.17A-590

  • At the time of enrollment: means :
    (a) At the time of application for an individual, an association that actively markets to individual members, and an employer-organized association that actively markets to individual members. See Kentucky Statutes 304.17A-005
  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Contract: A legal written agreement that becomes binding when signed.
  • Insurer: means any insurance company. See Kentucky Statutes 304.17A-005
  • Managed care: means systems or techniques generally used by third-party payors or their agents to affect access to and control payment for health care services and that integrate the financing and delivery of appropriate health care services to covered persons by arrangements with participating providers who are selected to participate on the basis of explicit standards for furnishing a comprehensive set of health care services and financial incentives for covered persons using the participating providers and procedures provided for in the plan. See Kentucky Statutes 304.17A-005
  • provider: means any:
    (a) Advanced practice registered nurse licensed under KRS Chapter 314. See Kentucky Statutes 304.17A-005
  • Provider network: means an affiliated group of varied health care providers that is established to provide a continuum of health care services to individuals. See Kentucky Statutes 304.17A-005

(a) Professional office addresses and telephone numbers for all participating providers;
(b) The benefits for each provider type;
(c) General information about the type of financial incentives between participating providers under contract with the insurer and other participating health care providers and facilities to which the participating providers refer their managed care patients; and
(d) Grievance procedures available under the plans for complaint resolutions.
In addition to making the information available in a printed document, an insurer may also make the information available in an accessible electronic format.
(2) The insurer shall promptly notify each covered person on the termination or withdrawal from the insurer’s provider network of the covered person’s designated primary care provider.
(3) The provisions of this section shall be implemented prior to any open enrollment period for which the effective date of coverage will be January 1, 1999, or for which the effective date shall commence after an open enrollment period, and shall continue for each open enrollment period thereafter.
Effective: July 14, 2000
History: Amended 2000 Ky. Acts ch. 293, sec. 2, effective July 14, 2000; and ch. 500, sec. 8, effective July 14, 2000. — Created 1998 Ky. Acts ch. 281, sec. 1, effective July 15, 1998.
Legislative Research Commission Note (7/14/2000). This section was amended by
2000 Ky. Acts chs. 293 and 500, which do not appear to be in conflict and have been codified together.