I. An agency shall commence an adjudicative proceeding if a matter has reached a stage at which it is considered a contested case or, if the matter is one for which a provision of law requires a hearing only upon the request of a party, upon the request of a party.
II. (a) An agency may commence an adjudicative proceeding at any time with respect to a matter within the agency’s jurisdiction, except that no disciplinary proceeding against an occupational licensee shall be initiated unless such action is commenced within 5 years of the date upon which the alleged violation of an applicable rule or statute occurred, or within 5 years of the date upon which the violation could reasonably have been discovered.
(b) The time limitation provided in subparagraph (a) shall be tolled (1) during the period of time during which a criminal action on the matter is pending in a trial court of this state, or of another state, or of the United States, (2) during the time in which a complainant is a minor or incapacitated, and (3) during any time which the accused prevents discovery of the subject matter of the alleged violation.
(c) The time limitations established in this paragraph shall not apply to the commencement of actions initiated by the real estate appraiser board under RSA 310-B.
III. In a contested case, all parties shall be afforded an opportunity for an adjudicative proceeding after reasonable notice. The notice shall include:
(a) A statement of the time, place, and nature of the hearing.
(b) A statement of the legal authority under which the hearing is to be held.
(c) A reference to the particular sections of the statutes and rules involved.
(d) A short and plain statement of the issues involved. Upon request an agency shall, when possible, furnish a more detailed statement of the issues within a reasonable time.
(e) A statement that each party has the right to have an attorney present to represent the party at the party’s expense.
(f) For proceedings before an agency responsible for occupational licensing as provided in paragraph VII-a, a statement that each party has the right to have the agency provide a certified shorthand court reporter at the party’s expense and that any such request be submitted in writing at least 10 days prior to the proceeding.
IV. Opportunity shall be afforded all parties to respond and present evidence and argument on all issues involved.
V. (a) Unless precluded by law, informal disposition may be made of any contested case, at any time prior to the entry of a final decision or order, by stipulation, agreed settlement, consent order or default.
(b) In order to facilitate proceedings and encourage informal disposition, the presiding officer may, upon motion of any party, or upon the presiding officer’s own motion, schedule one or more informal prehearing conferences prior to beginning formal proceedings. The presiding officer shall provide notice to all parties prior to holding any prehearing conference.
(c) Prehearing conferences may include, but are not limited to, consideration of any one or more of the following:
(1) Offers of settlement.
(2) Simplification of the issues.
(3) Stipulations or admissions as to issues of fact or proof, by consent of the parties.
(4) Limitations on the number of witnesses.
(5) Changes to standard procedures desired during the hearing, by consent of the parties.
(6) Consolidation of examination of witnesses by the parties.
(7) Any other matters which aid in the disposition of the proceeding.
(d) The presiding officer shall issue and serve upon all parties a prehearing order incorporating the matters determined at the prehearing conference.
VI. The record in a contested case shall include all of the following that are applicable in that case:
(a) Any prehearing order.
(b) All pleadings, motions, objections, and rulings.
(c) Evidence received or considered.
(d) A statement of matters officially noticed.
(e) Proposed findings and exceptions.
(f) Any decision, opinion, or report by the officer presiding at the hearing.
(g) The tape recording or stenographic notes or symbols prepared for the presiding officer at the hearing, together with any transcript of all or part of the hearing considered before final disposition of the proceeding.
(h) Staff memoranda or data submitted to the presiding officer, except memoranda or data prepared and submitted by agency legal counsel or personal assistants and not inconsistent with N.H. Rev. Stat. § 541-A:36.
(i) Matters placed on the record after an ex parte communication.
VII. The entirety of all oral proceedings shall be recorded verbatim by the agency. Upon the request of any party or upon the agency’s own initiative, such record shall be transcribed by the agency if the requesting party or agency shall pay all reasonable costs for such transcription. If a transcript is not provided within 60 days of a request by a person who is a respondent party in a disciplinary hearing before an agency responsible for occupational licensing, the proceeding shall be dismissed with prejudice. Any party may record an oral proceeding, have a transcription made at the party’s expense, or both, but only the transcription made by the agency from its verbatim record shall be the official transcript of the proceeding.
VII-a. At the request of a party in any oral proceeding involving disciplinary action before an agency responsible for occupational licensing except for an emergency action under N.H. Rev. Stat. § 541-A:30, III, the record of the proceeding shall be made by a certified shorthand court reporter provided by the agency at the requesting party’s expense. A request shall be submitted to the agency in writing at least 10 days prior to the day of the proceeding.
VIII. Findings of fact shall be based exclusively on the evidence and on matters officially noticed in accordance with N.H. Rev. Stat. § 541-A:33, V.