Rhode Island General Laws 39-1-40. Toll-free telephone service for complaints
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The division shall maintain a toll-free telephone service where any consumer in Rhode Island may register an initial complaint against any public utility or nonregulated power producer. This toll-free telephone service may also be used by cable television subscribers for the purpose stated above.
History of Section.
P.L. 1986, ch. 533, § 1; P.L. 1996, ch. 316, § 1.
Terms Used In Rhode Island General Laws 39-1-40
- Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
- Division: means the division of public utilities and carriers. See Rhode Island General Laws 39-1-2
- Nonregulated power producer: means a company engaging in the business of producing, manufacturing, generating, buying, aggregating, marketing, or brokering electricity for sale at wholesale or for retail sale to the public; provided however, that companies that negotiate the purchase of electric generation services on behalf of customers and do not engage in the purchase and resale of electric generation services shall be excluded from this definition. See Rhode Island General Laws 39-1-2
- Public utility: means and includes every company that is an electric distribution company and every company operating or doing business in intrastate commerce and in this state as a railroad, street railway, common carrier, gas, liquefied natural gas, water, telephone, telegraph, and pipeline company, and every company owning, leasing, maintaining, managing, or controlling any plant or equipment, or any part of any plant or equipment, within this state for manufacturing, producing, transmitting, distributing, delivering, or furnishing natural or manufactured gas, directly or indirectly, to or for the public, or any cars or equipment employed on, or in connection with, any railroad or street railway for public or general use within this state, or any pipes, mains, poles, wires, conduits, fixtures, through, over, across, under, or along any public highways, parkways, or streets, public lands, waters, or parks for the transmission, transportation, or distribution of gas for sale to the public for light, heat, cooling, or power for providing audio or visual telephonic or telegraphic communication service within this state, or any pond, lake, reservoir, stream, well, or distributing plant or system employed for the distribution of water to the consuming public within this state, including the water supply board of the city of Providence; provided, that, except as provided in § 39-16-9 and in P. See Rhode Island General Laws 39-1-2