(a)  A notarial officer may refuse to perform a notarial act if the notarial officer is not satisfied that:

(1)  The individual executing the record is competent or has the capacity to execute the record; or

(2)  The individual’s signature is knowingly and voluntarily made.

(b)  A notarial officer may refuse to perform a notarial act unless refusal is prohibited by law other than this chapter.