• (a) A “financial institution,” as defined in § 45-19-101(e), or any financial institution’s contractor that may process any records pursuant to this chapter, shall be absolutely immune from any civil or criminal liability under common law or under any contract, statute or regulation for:

    • Terms Used In Tennessee Code 45-19-102

      • Assets: (1) The property comprising the estate of a deceased person, or (2) the property in a trust account.
      • Common law: The legal system that originated in England and is now in use in the United States. It is based on judicial decisions rather than legislative action.
      • Contract: A legal written agreement that becomes binding when signed.
      • Discovery: Lawyers' examination, before trial, of facts and documents in possession of the opponents to help the lawyers prepare for trial.
      • Escrow: Money given to a third party to be held for payment until certain conditions are met.
      • Good faith: means honesty in fact in the conduct or transaction concerned. See Tennessee Code 45-1-103
      • Lien: A claim against real or personal property in satisfaction of a debt.
      • State: when applied to the different parts of the United States, includes the District of Columbia and the several territories of the United States. See Tennessee Code 1-3-105
      • Statute: A law passed by a legislature.

      (1) The disclosure of any information pursuant to this part, for the escrow, encumbrance, seizure or surrender of any assets held by the financial institution in response to a notice of lien or levy issued by any state child support enforcement agency or its contractors or agents, or for disclosing any records to the federal parent locator service as may be required by this part or for any action taken in good faith to comply with the requirements of this part;

    • (2) Subject to subsection (b), any erroneous disclosure, encumbrance, seizure or surrender made in a good faith effort to comply with the requirements of this part; or

    • (3) Subject to subsection (b), any good faith failure to effect, or good faith delay in effecting, a disclosure, encumbrance, seizure or surrender in compliance with the requirements of this part, if the failure or delay results from an error or from events beyond the control of the financial institution.

  • (b) Subdivisions (a)(2) and (3) shall apply to erroneous acts or failures to act only if the error from which the act or failure results is an unintentional bona fide error, including, but not limited to, a clerical or computer malfunction or programming error. In the event of an erroneous act under subdivision (a)(2) or an erroneous or other failure to act under subdivision (a)(3), the financial institution shall, upon discovery thereof, exercise the diligence that the circumstances require.