(a) The corporation shall maintain a system to promptly and efficiently act on complaints filed with the corporation. The corporation shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The corporation shall make information available describing its procedures for complaint investigation and resolution.

Terms Used In Texas Government Code 2306.568

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Corporation: A legal entity owned by the holders of shares of stock that have been issued, and that can own, receive, and transfer property, and carry on business in its own name.

(c) The corporation shall periodically notify the complaint parties of the status of the complaint until final disposition.

  Previous section
Next section  
 Subchapter Y Contents