(a) The executive commissioner by rule shall establish an informal dispute resolution process in accordance with this section. The process must:
(1) provide for adjudication by an appropriate disinterested person of disputes relating to a proposed commission enforcement action or related proceeding under:
(A) § 32.021(d), Human Resources Code; or
(B) Chapter 242, 247, or 252, Health and Safety Code; and
(2) require:
(A) a facility to request informal dispute resolution not later than the 10th calendar day after the commission notifies the facility of the violation of a standard or standards; and
(B) the completion of the process not later than:
(i) the 30th calendar day after receipt of a request for informal dispute resolution from a facility, other than an assisted living facility; or
(ii) the 90th calendar day after receipt of a request from an assisted living facility for informal dispute resolution.
(b) As part of the informal dispute resolution process, the commission shall contract with an appropriate disinterested person to adjudicate disputes between a facility licensed under Chapter 242 or 247, Health and Safety Code, and the commission concerning a statement of violations the commission prepares in connection with a survey the commission conducts of the facility. The contracting person shall adjudicate all disputes described by this subsection. The informal dispute resolution process for the statement of violations must require:
(1) the surveyor who conducted the survey for which the statement was prepared to be available to clarify or answer questions asked by the contracting person or by the facility related to the facility or statement; and
(2) the commission’s review of the facility’s informal dispute resolution request for a standard of care violation to be conducted by a registered nurse with long-term care experience.

Terms Used In Texas Government Code 526.0202

  • Answer: The formal written statement by a defendant responding to a civil complaint and setting forth the grounds for defense.
  • Contract: A legal written agreement that becomes binding when signed.
  • Rule: includes regulation. See Texas Government Code 311.005

(c) § 2009.053 does not apply to the commission’s selection of an appropriate disinterested person under Subsection (b).
(d) The executive commissioner shall adopt rules to adjudicate claims in contested cases.
(e) The commission may not delegate to another state agency the commission’s responsibility to administer the informal dispute resolution process.
(f) The rules adopted under Subsection (a) that relate to a dispute described by § 247.051(a), Health and Safety Code, must incorporate the requirements of § 247.051, Health and Safety Code.


Text of section effective on April 01, 2025