(a) The commission shall establish a public database containing personal service reports of each officer licensed under this chapter. A service report must:
(1) include the information required by Subsection (b); and
(2) be compiled in a format that makes the information readily available to the public.
(b) Except as otherwise provided by this section, a service report must contain the following information with respect to each officer:
(1) the date the officer completed the basic training course;
(2) whether the officer is in compliance with continuing education requirements and the continuing education courses completed;
(3) the total hours of training the officer has completed; and
(4) the date the officer’s license was issued.

(c) The commission shall adopt rules to exclude from the database personal service reports for certain officers if including the service report would create a safety risk for an undercover officer or an officer involved in an active sensitive operation. Rules adopted under this section must allow an officer described by this subsection or the law enforcement agency employing the officer to request, in a manner prescribed by the commission, the service report of the officer to be excluded from the database. A request to exclude an officer’s personal service report under this section is confidential and not subject to disclosure under Chapter 552, Government Code.
(d) The commission shall:
(1) require a person accessing information in the database to register as a user before accessing the database; and
(2) track each user’s activity on the database, including the personal service reports the user accesses.
(e) The user information collected and maintained by the commission under Subsection (d) is confidential and not subject to disclosure under Chapter 552, Government Code, except as required to comply with a court order.