(a) The regulatory authority shall adopt rules governing communications with the regulatory authority or a member or employee of the regulatory authority by:
(1) a public utility;
(2) an affiliate; or
(3) a representative of a public utility or affiliate.
(b) A record of a communication must contain:
(1) the name of the person contacting the regulatory authority or member or employee of the regulatory authority;
(2) the name of the business entity represented;
(3) a brief description of the subject matter of the communication; and
(4) the action, if any, requested by the public utility, affiliate, or representative.