§ 17.001 Customer Protection Policy
§ 17.002 Definitions
§ 17.003 Customer Awareness
§ 17.004 Customer Protection Standards
§ 17.005 Protections for Customers of Municipally Owned Utilities
§ 17.006 Protections for Customers of Electric Cooperatives
§ 17.007 Identification Process for Customer Service Benefits
§ 17.008 Protection of Residential Electric Service Applicants and Customers
§ 17.009 Protection of Residential Telephone Service Applicants and Customers
§ 17.010 Disaster Billing Awareness

Terms Used In Texas Utilities Code Chapter 17 > Subchapter A - General Provisions

  • Common law: The legal system that originated in England and is now in use in the United States. It is based on judicial decisions rather than legislative action.
  • Credit report: A detailed report of an individual's credit history prepared by a credit bureau and used by a lender in determining a loan applicant's creditworthiness. Source: OCC
  • Credit Score: A number, roughly between 300 and 800, that measures an individual's credit worthiness. The most well-known type of credit score is the FICO score. This score represents the answer from a mathematical formula that assigns numerical values to various pieces of information in your credit report. Source: OCC
  • Dependent: A person dependent for support upon another.
  • Fair Credit Reporting Act: A federal law, established in 1971 and revised in 1997, that gives consumers the right to see their credit records and correct any mistakes. Source: OCC
  • Fiscal year: The fiscal year is the accounting period for the government. For the federal government, this begins on October 1 and ends on September 30. The fiscal year is designated by the calendar year in which it ends; for example, fiscal year 2006 begins on October 1, 2005 and ends on September 30, 2006.
  • Person: includes corporation, organization, government or governmental subdivision or agency, business trust, estate, trust, partnership, association, and any other legal entity. See Texas Government Code 311.005
  • Truth in Lending Act: The Truth in Lending Act is a federal law that requires lenders to provide standardized information so that borrowers can compare loan terms. In general, lenders must provide information on Source: OCC
  • Year: means 12 consecutive months. See Texas Government Code 311.005