If a claim under a long-term care insurance contract is denied, the issuer, within 60 days after receipt of a written request by a policyholder or certificate holder or a policyholder’s or certificate holder’s representative shall:
        (1) provide a written explanation of the reasons for
    
the denial; and
        (2) make available all information directly related
    
to the denial.

Terms Used In Illinois Compiled Statutes 215 ILCS 5/351A-9.3

  • Contract: A legal written agreement that becomes binding when signed.