Terms Used In Iowa Code 2C.13

  • Agency: means all governmental entities, departments, boards, commissions, councils or institutions, and any officer, employee or member thereof acting or purporting to act in the exercise of official duties, but it does not include:
     a. See Iowa Code 2C.1
  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
 If the ombudsman decides not to investigate, the complainant shall be informed of the reasons for the decision. If the ombudsman decides to investigate, the complainant and the agency shall be notified of the decision. After completing consideration of a complaint, whether or not it has been investigated, the ombudsman shall without delay inform the complainant of the fact, and if appropriate, shall inform the agency involved. The ombudsman shall on request of the complainant, and as appropriate, report the status of the investigation to the complainant.
  Previous section
Next section  
 Chapter 2C Contents