A. A subscriber may submit complaints about video service to any of the following:

Terms Used In Arizona Laws 9-1421

  • Local government: means any city, including a charter city, or town. See Arizona Laws 9-1401
  • Service area: means that part of the boundaries of a local government within which a video service provider is authorized to provide video service pursuant to a uniform video service license or a local license. See Arizona Laws 9-1401

1. The local government where the subscriber resides.

2. The attorney general.

3. The federal communications commission.

4. Other authorities as provided by law.

B. A local government may choose to monitor and assist subscribers with the subscriber service standards pursuant to 47 C.F.R. § 76.309(c) or to be identified on bills to subscribers as the local franchise authority for a service area consistent with rules of the federal communications commission.

 

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