(a) For purposes of this section, “independent ombudsperson services” includes (1) the receipt of complaints by the ombudsperson from persons detained in juvenile detention centers and correctional facilities where persons ages seventeen years and under are detained and the parent or guardian of any such person regarding decisions, actions and omissions, policies, procedures, rules and regulations of the center or facility, (2) touring each such center or facility, (3) investigating such complaints, rendering a decision on the merits of each complaint and communicating the decision to the complainant, (4) recommending to the head of the agency that operates or oversees such center or facility a resolution of any complaint found to have merit, and (5) recommending policy revisions to the head of such center or facility.

Terms Used In Connecticut General Statutes 46b-133m

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Guardian: A person legally empowered and charged with the duty of taking care of and managing the property of another person who because of age, intellect, or health, is incapable of managing his (her) own affairs.

(b) The Commissioner of Correction and the executive director of the Court Support Services Division of the Judicial Department shall ensure that independent ombudsperson services are provided and available at any juvenile detention center or correctional facility where persons ages seventeen years and under are detained that any such agency operates or oversees.