(1) A utility may adopt rules and regulations governing its relations with customers in addition to those required by Commission rules. But any such rule or regulation must be consistent with Commission rules and must be filed with the utility’s tariffs.
    (2) All tariff filings must conform to Chapter 25-9, Florida Administrative Code, and must include the following provisions:
    (a) Definitions of customer classes.
    (b) Rules prospective customers must comply with as a condition of receiving service, and the terms of any required contracts.
    (c) Rules for establishing credit by customers for payment of service bills.
    (d) Rules governing deposits and interest on deposits.
    (e) Rules governing the procedure for disconnecting and reconnecting service.
    (f) Rules governing a customer’s request to discontinue service.
    (g) Rules governing temporary, emergency, auxiliary or stand-by service.
    (h) Rules covering billing periods.
    (i) Rules covering a customer’s construction requirements.
    (j) Rules covering a special type of construction commonly requested by customers that the utility allows to be connected. This applies, for example, to a case where a customer desires underground service in overhead territory.
    (k) Rules covering any portion of service the utility furnished, owns, and maintains.
    (l) Rules covering inspection of customer-owned facilities by proper authorities before service is rendered.
    (3) No rules and regulations, schedules of rates or charges, or modification or revisions of the same, will be effective until approved by the Commission.
Rulemaking Authority Florida Statutes § 350.127(2), 366.05(1) FS. Law Implemented 366.03, 366.05(1), 366.06 FS. History-New 7-29-69, Formerly 25-6.33, Amended 12-30-19.