Sec. 19. (a) The Indiana Veterans’ Home shall post a notice that a resident, the legal representative of a resident, or another individual designated by a resident may request, from the individual in charge of each shift, information that designates the names of all nursing personnel or direct care staff on duty by job classification for the:

(1) wing of;

(2) unit of; and

(3) other area as routinely designated by;

the Indiana Veterans’ Home.

     (b) The notice required under subsection (a) must meet the following conditions:

(1) Be posted in a conspicuous place that is readily accessible to residents and the public.

(2) Be at least 24 point font size on a poster that is at least eleven (11) inches wide and seventeen (17) inches long.

(3) Contain the:

(A) business telephone number of the superintendent; and

(B) toll free telephone number for filing complaints with the department of veterans’ affairs.

(4) State that if a resident, the legal representative of a resident, or another individual designated by a resident is unable to obtain the information described in subsection (a) from the individual in charge of each shift, the resident, the legal representative of the resident, or another individual designated by the resident may do any of the following:

(A) Contact the superintendent.

(B) File a complaint with the department of veterans’ affairs using the department’s toll free telephone number.

     (c) The department of veterans’ affairs may adopt rules under IC 4-22-2 to carry out this section.

As added by P.L.21-2008, SEC.15.