(b) “Emergency medical dispatching” means the reception, evaluation, processing, and provision of dispatch life support, management of requests for emergency medical assistance, and participation in ongoing evaluation and improvement of the emergency medical dispatch process. This process includes identifying the nature of the request, prioritizing the severity of the request, dispatching the necessary resources, providing medical aid and safety instructions to the callers, and coordinating the responding resources as needed, but does not include call routing itself.

     (c) “Emergency medical dispatch agency” means any person that provides emergency medical dispatching for emergency medical assistance.

As added by P.L.205-2003, SEC.32. Amended by P.L.68-2009, SEC.2; P.L.77-2012, SEC.42.