Sec. 7. A complaint may be filed with the commission by any of the following:

(1) A customer of a telecommunications provider who has been:

Terms Used In Indiana Code 8-1-29-7

  • commission: refers to the Indiana utility regulatory commission. See Indiana Code 8-1-1-1
  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • customer: means a person to whom telecommunications services are provided. See Indiana Code 8-1-29-1
  • telecommunications: means the electronic transmission, between or among points specified by the user, of information of the user's choosing, without change in the form or content of the information sent and received. See Indiana Code 8-1-29-2
  • telecommunications provider: means a person that provides telecommunications service. See Indiana Code 8-1-29-3
(A) switched by one (1) telecommunications provider to another telecommunications provider without the customer’s authorization; or

(B) billed for services by a telecommunications provider that without the customer’s authorization added the services to the customer’s service order.

(2) A telecommunications provider that has been removed as a customer’s telecommunications provider without the customer’s authorization.

(3) The commission on its own motion.

(4) The office of the utility consumer counselor.

A hearing held on a complaint filed under this section must be consistent with IC 8-1-1-8.

As added by P.L.92-1998, SEC.2. Amended by P.L.135-1999, SEC.6.