Each new member must be provided a written document that contains the terms and conditions of the discount plan that clearly provides:

Terms Used In North Dakota Code 26.1-53.1-21

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Organization: includes a foreign or domestic association, business trust, corporation, enterprise, estate, joint venture, limited liability company, limited liability partnership, limited partnership, partnership, trust, or any legal or commercial entity. See North Dakota Code 1-01-49
  • State: when applied to the different parts of the United States, includes the District of Columbia and the territories. See North Dakota Code 1-01-49
  • written: include "typewriting" and "typewritten" and "printing" and "printed" except in the case of signatures and when the words are used by way of contrast to typewriting and printing. See North Dakota Code 1-01-37

1.    The name of the member; 2.    The benefits to be provided under the discount plan; 3.    Any processing fees and periodic charges associated with the discount plan, including any limitations or restrictions on the refund of any processing fees and periodic charges;     4.    The mode of payment of any processing fees and periodic charges, such as monthly or quarterly, and procedures for changing the mode of payment; 5.    Any limitations, exclusions, or exceptions regarding the receipt of discount plan benefits; 6.    Any waiting periods for certain medical or ancillary services under the discount plan; 7.    Procedures for obtaining discounts under the discount plan, such as requiring members to contact the discount plan organization to make an appointment with a provider on the member’s behalf; 8.    Cancellation procedures, including information on the member’s thirty-day cancellation rights and refund requirements and procedures for obtaining refunds; 9.    Renewal, termination, and cancellation terms and conditions; 10.    Procedures for adding new members to a family discount plan, if applicable; 11.    Procedures for filing complaints under the discount plan organization’s complaint system and information that, if the member remains dissatisfied after completing the organization’s complaint system, the plan member may contact the plan member’s state insurance department; and

12.    The name and mailing address of the registered discount plan organization where the member can make inquiries about the plan, send cancellation notices, and file complaints.