(a) A contract between a network and a provider must require the provider to post, in the provider’s office, a notice to injured employees on the process for resolving complaints with the network.
(b) The notice required under Subsection (a) must include the department’s toll-free telephone number for filing a complaint.

Terms Used In Texas Insurance Code 1305.405

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Contract: A legal written agreement that becomes binding when signed.
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