(a) The office shall maintain a system to promptly and efficiently act on complaints filed with the office. The office shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The office shall make information available describing its procedures for complaint investigation and resolution.

Ask a workers compensation law question, get an answer ASAP!
Thousands of highly rated, verified workers compensation lawyers.
Claims, medical treatment, disability payments, termination, and more.
Get help with workers' comp forms, benefits, or employers' responsibilities
Click here to chat with a lawyer about your rights.

Terms Used In Texas Labor Code 404.008

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.

(c) The office shall periodically notify the complaint parties of the status of the complaint until final disposition.