(a) The commission by rule shall:
(1) prescribe a notice containing the name, mailing address, and telephone number of the commission for the purpose of directing a complaint to the commission; and
(2) establish methods by which consumers and service recipients are provided the notice by a person regulated under this chapter or Chapter 1102.

Terms Used In Texas Occupations Code 1101.202

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Person: includes corporation, organization, government or governmental subdivision or agency, business trust, estate, trust, partnership, association, and any other legal entity. See Texas Government Code 311.005
  • Rule: includes regulation. See Texas Government Code 311.005

(b) The commission shall provide to a person who files a complaint with the commission relating to a license holder and to the license holder against whom the complaint is filed:
(1) an explanation of the remedies that are available to the person under this chapter; and
(2) information about appropriate state or local agencies or officials with whom the person may file a complaint.

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