(a) The board by rule shall:
(1) adopt a form to standardize information concerning complaints made to the board; and
(2) prescribe information to be provided to a person when the person files a complaint with the board.
(b) The board shall provide reasonable assistance to a person who wishes to file a complaint with the board.

Terms Used In Texas Occupations Code 201.156

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Person: includes corporation, organization, government or governmental subdivision or agency, business trust, estate, trust, partnership, association, and any other legal entity. See Texas Government Code 311.005
  • Rule: includes regulation. See Texas Government Code 311.005

(c) The board by rule shall adopt procedures concerning:
(1) the retention of information files on license holders; and
(2) the expunction of files on license holders, including complaints, adverse reports, and other investigative information on license holders.

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